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Accessibility Statement

This statement was last updated on 10/06/2025.


Fraikin KZ is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to comply with French Law No. 2005-102 (Article 47) and European Standard EN 301 549, in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Measures

To provide an inclusive experience, we have implemented:
✔ Keyboard Navigation – Full site operability without a mouse
✔ Screen Reader Compatibility – ARIA labels and semantic HTML
✔ Text Alternatives – Descriptive alt text for images and icons
✔ Color Contrast – Minimum 4.5:1 ratio for readability
✔ Resizable Text – Adjustable up to 200% without loss of functionality
✔ Captions & Transcripts – For multimedia content

Compliance Status

Our platform is partially compliant with WCAG 2.1 AA due to the following exceptions:

  • Third-party content (e.g., payment gateways) may not meet standards

  • Older PDF documents not fully tagged
    We are actively working to improve these areas.

Feedback & Assistance

Encounter barriers? Contact our accessibility team:
📧 Email: [accessibility@fraikin.kz]
📞 Phone: [+X XXX XXX XXX]
We respond to requests within 5 business days.

Enforcement & Recourse

If unsatisfied with our response, you may escalate to:

Ongoing Improvements

We conduct quarterly audits and train staff on accessibility best practices.

Fraikin KZ welcomes all users. Together, we build a more accessible digital world.

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